Privacy Policy

Privacy Policy for JUNO ANTWERP

Welcome to JUNO ANTWERP's Privacy Policy. Here we outline how we collect, use, and share personal information when customers visit or make purchases through www.juno-antwerp.com (referred to as the "Site").

Personal Information We Collect

When customers visit our Site, we automatically gather certain information about their devices, such as web browser details, IP addresses, time zones, and some cookies installed on their devices. Additionally, while navigating the Site, we collect data on specific web pages or products viewed, as well as the websites or search terms that referred customers to our Site, and information on how they interact with it. We refer to this automatically collected information as "Device Information." We collect Device Information using technologies such as cookies, log files, web beacons, tags, and pixels.

Furthermore, when customers make purchases or attempt to do so through our Site, we collect certain information such as names, billing and shipping addresses, payment details (including credit card numbers), email addresses, and phone numbers. We refer to this information as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We primarily use the Order Information collected to fulfill orders placed through our Site, which includes processing payment details, arranging shipping, and providing invoices and order confirmations. Additionally, we use this Order Information to:

  • Communicate with customers;
  • Screen orders for potential risks or fraudulent activity; and
  • Provide information or advertising related to our products or services based on customer preferences, where applicable.

We use the Device Information collected to help us screen for potential risks and fraud (particularly IP addresses) and to improve and optimize our Site. This includes generating analytics on how customers browse and interact with the Site, and assessing the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share Personal Information with third parties to assist in using Personal Information, as detailed above. For example, we use Shopify to power our online store – for more information on how Shopify handles Personal Information, visit https://www.shopify.com/legal/privacy. We also utilize Google Analytics to better understand how customers engage with the Site – learn more about Google’s handling of Personal Information at https://www.google.com/intl/en/policies/privacy/. Users can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout. Finally, we may share Personal Information to comply with applicable laws and regulations, respond to legal requests for information, or protect our rights.

Behavioral Advertising

As noted above, we use Personal Information to deliver targeted advertisements or marketing communications that we believe may interest customers. For more information on how targeted advertising operates, visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Customers can opt out of targeted advertising via the following links:

Additional opt-out options are available through the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we receive a Do Not Track signal from a customer’s browser.

Data Retention

Order Information is retained for our records unless requested for deletion by the customer. Our Site is not intended for use by individuals under the age of 13.

Changes

This privacy policy may be updated periodically to reflect changes in practices or for operational, legal, or regulatory reasons.

Contact Us

For further information on our privacy practices, questions, or complaints, please contact us via email at info@juno-antwerp.com or by mail using the provided details:

JUNO ANTWERP

Begijnenstraat 77

2000 Antwerp
Belgium